Contact us
A real person reads every message.
A problem with an order
The fastest way is from the order itself: open My Lotzo → Orders, choose the order and use Report a problem. That pauses the seller's payout while we look into it. Buyers can report a problem up to 48 hours after pickup.
Everything else
Email us at lotzobid@gmail.com.
Include the link to the listing or order if your message is about one, so we can find it quickly.
Selling a lot of items?
Moving, downsizing or clearing an estate? Tell us what you have and we'll help you get it listed.